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What is social media and web 2.0? What can I use it for? (Video)

‘Old’ media, such as newspapers and TV, is mainly about other people publishing information using expertise and tools that we can’t afford. ‘New’ media (often called Social Media) uses more conversational tools on broadband connections and mobile phones to create a more interactive and participative culture. Web 2.0 is not a technical specification but suggests […]

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How do I learn about what kind of support I need to get the most from my ICT?

Most staff, volunteers or trustees are not ICT experts and at times may need help to get the most from equipment, a website or database.. Help may come from a volunteer, someone in the staff team with technical knowledge, a staff member with ICT support in their job description, or a paid-for contractor or consultant. […]

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How can I learn more about good management and governance of our ICT?

It’s important for senior managers and trustees to ensure good governance and management policies are in place covering legal responsibilities such as personal safety, data protection and health and safety. They must also help develop and implement strategic ICT plans to ensure the organisation has the resources and support it needs. The ICT Champions have […]

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How can I learn more about helping groups with their ICT?

Development workers offer a great deal of help to groups by recognising a need to plan properly, encouraging people to budget properly when fundraising and being aware of suppliers who are trusted by other people in your local networks. Some development workers may not be confident about ICT, and may not have detailed technical skills, […]

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What kind of support do I need to get the most from my ICT?

Most staff, volunteers or trustees are not ICT experts and at times may need help to get the most from equipment, a website or database. Short-term help. As problems occur, in troubleshooting, quick fixes, short-cuts, reminders, contact with external suppliers or volunteers. Medium-term help. Routine tasks, such as back-up, security, software, password management, file management, […]

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How do I make a video of someone and save it on the internet?

Most mobile phones or pocket video cameras can record short videos that are of high enough quality for this purpose. This is usually done by setting your handset to camera mode and then switching from photo to video mode (you may see an icon symbolising a camera). On pocket video cameras it’s often as simple […]

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Produced by the Regional ICT Champions who were a Capacitybuilders funded project coordinated by NAVCA from 2008 to 2011