Most staff, volunteers or trustees are not ICT experts and at times may need help to get the most from equipment, a website or database..
Help may come from a volunteer, someone in the staff team with technical knowledge, a staff member with ICT support in their job description, or a paid-for contractor or consultant. Sometimes [...]

Anti-virus software works by comparing individual files with a list of known viruses. The list is usually updated at least every day by connecting to an online database which monitors the latest threats.

It is almost impossible to stop viruses attacking your computer so you must make sure you are able to deal with them.

If your computer starts running slowly, or takes a long time to start up, it probably needs some attention. You may be able to do quite a lot yourself, or may need to ask for technical help.