Answers for Buying

How do I choose a database?

Databases are commonly used for managing contacts, monitoring or fundraising. Some organisations have the expertise to develop their own database, but most buy a package off the shelf or ask a developer to build something to suit their needs.

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What should I do about back-up?

A reliable back-up system protects your organisation when things go wrong. It is a vital ingredient in safe and secure ICT operations and can be installed and operated at relatively low cost. Although it is a technical issue it is the responsibility of trustees and manager to make sure that data is secure and the […]

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How can I make my ICT more accessible?

There is no one-size-fits-all solution for making computers and the internet accessible to people with disabilities. Talk to the person to identify their needs.

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What is OpenOffice?

Open Office is a free suite of tools that copies many of the functions of Microsoft Office. Open Office has been under development for more than 10 years and can run on Windows, Apple’s OSX, and Linux.

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What is a Netbook?

Netbooks are mini laptops. They are cheap, small, light and very portable. Some mobile phone companies supply them for ‘free’ with a broadband dongle to make it easy to use the internet while you’re on the move.

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How can I use the internet to make telephone calls?

It is possible to use your connection to the internet to make telephone calls to other people, including calls to landlines and mobile phones. Once you’ve paid for your internet connection it may not cost any extra to make the calls, so you can save money on domestic and international calls.It is also possible to […]

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How can I set up a survey that can be accessed through a web page?

You can use a website to conduct a survey as part of any feedback or evaluation process where the participants have access to the internet. There are several services available, including free options, and all offer the ability to design the forms and analyse the results.

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How can ICT help my organisation?

ICT is a tool to enable your organisation to work more efficiently and be more effective.It can help you do better things and do things better.

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What new tools are available online and how can they help us?

New services are emerging that let you use your internet browser for tasks such as word processing, spreadsheets, contact management, videoconferencing, photographs and project management. Some are free, others have a sliding scale based on specific features.

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What can I do about green computing?

There are lots of very simple ways of reducing the environmental impact of the ICT you use.

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How can I get the most from ICT consultants?

ICT consultants can deliver a database or website, or help with planning, fundraising, a merger or a new community building. They will bring specialist expertise and offer an outsider’s perspective. They may also help with ongoing needs, such as IT support. Always work with colleagues to prepare a brief. Be realistic about budgets, timescales and […]

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What are my rights if my computer goes wrong?

Your contract is with the seller, NOT the manufacturer.  Don’t be fobbed off by being told to get the manufacturer to repair it under warranty.

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Where can I get advice and support with my ICT?

When computers stop working it can be difficult to know what’s gone wrong, let alone how to fix it. Whether you work from home on a single computer or rely on a network of computers on multiple sites, it is important to think about how you tackle ICT problems when they arise.

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What should be in my ICT budget?

You need enough money to buy, install, maintain and use the right solution for you. This requires capital as well as revenue budgets – like buying a car and budgeting for petrol, insurance, an MOT or driving lessons.

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How do I know what ICT we need?

Work with other people in your organisation to write an ICT plan. Think about where you are now, what ICT equipment and skills you have, what you think of it, how much it costs and common problems and limitations. Think about what you want to achieve in the next three years, whether budgets will grow […]

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Produced by the Regional ICT Champions who were a Capacitybuilders funded project coordinated by NAVCA from 2008 to 2011