What does accessibility mean?

In terms of ICT accessibility is about making sure services and information can be used by a wide range of people. It is also about making adjustments to computer equipment to enable staff, volunteers and service users to be more productive.

All organisations are required by law to make services and the workplace accessible to people with disabilities.  There are also clear benefits in improving quality of service and a strong link to social purpose, such as equal opportunities and overcoming disadvantage. It can also be a factor in successful funding bids.

Accessibility is not a one-size-fits-all problem. Different users have different needs and not every solution works for every person. Take time to work to understand each person’s needs and explore options.

Many very small changes can make an enormous difference and may already be available with your existing technology.

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Produced by the Regional ICT Champions who were a Capacitybuilders funded project coordinated by NAVCA from 2008 to 2011