An ICT plan is not simply a shopping list for new boxes, gadgets and wires. It is a management tool to take you beyond the initial purchasing decisions to an ongoing process that makes sure you get the most from your investment. An ICT plan will include:

Where are we now?
What ICT equipment and skills do we have? What problems do we need to solve? Is it lack of equipment? Or lack of specialist skills and knowledge?

Where do we want to go?
What are the organisation’s goals? Is it growth? New services? Better communications?

How can ICT help us get there?
Do we need a better website? More reliable computers? Training for volunteers? How can we raise the funds needed?

Answers to these questions can feed into the organisation’s overall plans, detailing what will be done, by whom and when.

www.ictknowledgebase.org.uk/planning