Answers for

Why should I write an ICT plan?

An ICT plan is not simply a shopping list for new boxes, gadgets and wires. It is a management tool to take you beyond the initial purchasing decisions to an ongoing process that makes sure you get the most from your investment. An ICT plan will include:

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Why is my computer running slowly?

If your computer starts running slowly, or takes a long time to start up, it probably needs some attention. You may be able to do quite a lot yourself, or may need to ask for technical help.

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Why do I need an Acceptable Use Policy?

An Acceptable Use Policy includes guidelines and procedures explaining how you expect staff, volunteers or clients to behave when using your computers. It may link to legal issues, health and safety, staff discipline or financial management.

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How can I make sure my data is secure?

Managers and trustees must take data security seriously and must take appropriate steps to avoid sensitive data falling into the wrong hands. This includes client information, staff and volunteer details, financial information or confidential reports.
Have a written policy about using and storing passwords and include it in your induction information.
Store data in as few places [...]

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